Personal Data : We collect some data from you when you place an order - Your name, address and telephone number will be stored on our secure server. These details are used for the purposes of your order (and an occasional marketing e-mail from us, if you have opted to receive them) and will not be passed to anyone else. You may have your account/personal details removed at any time upon request - You will need to re-register to make a purchase.
Your details MUST be entered correctly, and formatted appropriately: Please use capital letters where necessary, and UK Post-Codes are formatted AA1 1AA, not AA11AA or aa11aa. Remember, these details need to be read by Royal Mail in order to deliver your item. Incorrect or poorly-entered details will be removed and your order cancelled.
It is your responsibility to ensure that your e-mail account accepts e-mails from us (order status, shipping notification etc) - accounts with missing, bouncing or incorrect addresses will be deleted.
Cookies : These are small files stored on your computer by a website. If you opt to automatically log-in when visiting this site, your browser will have stored a cookie to this effect. This site does not use any tracking cookies. There are no 3rd-party adverts/banner-tracking.
Payment Information : Card payments are handled by Nochex or Stripe. No card/payment information is seen by us other than your contact details for the purposes of delivering your order. "Nochex" or Ham Goodies" will appear as a payment ID on your bank statement depending upon which payment method you use.
Delivery+Sales : We are UK-based and ship to UK, Republic of Ireland, Europe, Australia and United States. Postage can be sent via Royal Mail 1st Class "Signed-For" or International Tracked+Signed. Full details on current shipping rates can be found on our Delivery page.
Returns : If you wish to return an item for a "no-quibble" refund (within 14 days after you received the item, as per CCR) or replacement for a damaged/faulty item - please contact us and we'll arrange a refund/replacement.